Privacy policy

Privacy Policy

Effective Date: September 21, 2026

Forecast is a brand of FK Logistics LLC ("Forecast," "we," "us," or "our"). This Privacy Policy explains how Forecast collects, uses, shares, and protects your personal information when you visit our website, make a purchase, or otherwise interact with us (collectively, the "Services").

By using the Services, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

Information You Provide Directly

Order information: name, billing and shipping address, email address, phone number, and order details when you make a purchase.
Account information: login credentials and preferences if you create an account.
Communications: the contents of messages you send us (email, SMS replies, contact forms, chat) and any information you include.
Marketing sign-ups: email address and/or phone number when you subscribe to our newsletter or SMS list.
Reviews and user content: reviews, photos, or testimonials you choose to submit.

Information Collected Automatically

When you visit our website, we and our service providers automatically collect certain information, including:

Device and browser type, operating system, and screen size
IP address and approximate location (city/region level)
Pages viewed, products viewed, time on site, referring URLs, and clickstream data
Cart activity, including items added or abandoned

This information is collected using cookies, pixels, web beacons, and similar technologies (see Section 5).

Payment Information

Payments are processed by third-party payment processors (such as Shopify Payments, Shop Pay, PayPal, and similar providers). We do not store your full credit card number. Payment processors handle your payment data under their own privacy policies.

2. How We Use Your Information

We use your information to:

Process and fulfill orders, including shipping, receipts, and order updates
Provide customer support and respond to your inquiries
Send transactional communications (order confirmations, shipping notifications)
Send marketing communications by email and, with your consent, by SMS
Personalize your shopping experience and show you relevant products and offers
Measure and improve the performance of our website, products, and advertising
Detect and prevent fraud, abuse, and security incidents
Comply with legal obligations and enforce our Terms of Service

A note on health-related information: Forecast sells dietary supplements. Your purchase history may reflect your personal wellness interests. We do not use your purchase information to make health assessments, and we do not sell lists of customers categorized by health condition. Nothing on our website or in our communications constitutes medical advice.

3. SMS/Text Message Marketing

If you opt in to receive text messages from Forecast:

You will receive recurring automated marketing and transactional messages at the phone number you provided. Consent is not a condition of purchase.
Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. Reply HELP for help.
Your mobile opt-in and phone number will not be shared with or sold to third parties for their own marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for vendors and service providers acting on our behalf to deliver the messages.

4. How We Share Your Information

We share personal information with:

Service providers who perform services on our behalf, such as e-commerce platform hosting (Shopify), payment processing, order fulfillment and shipping carriers, email and SMS delivery providers, customer support tools, and analytics providers.
Advertising and analytics partners, such as Meta, Google, and TikTok, who use cookies and pixels to help us measure ad performance and deliver relevant advertising (see Sections 5 and 6).
Professional advisors (lawyers, accountants, insurers) where necessary.
Legal and safety recipients where required by law, subpoena, or to protect the rights, property, or safety of Forecast, our customers, or others.
Business transfers: if Forecast is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information for money. However, some sharing with advertising partners may be considered a "sale" or "sharing" under certain state privacy laws — see Section 8 for your rights.

5. Cookies and Tracking Technologies

We use cookies and similar technologies (pixels, tags, local storage) to operate the website, remember your cart, analyze traffic, and deliver advertising. These include:

Essential cookies required for the site and checkout to function
Analytics cookies that help us understand how visitors use the site
Advertising cookies and pixels (including the Meta Pixel and similar tools) that track actions such as page views, add-to-cart events, and purchases so we can measure and improve our ads

You can control cookies through your browser settings. Blocking some cookies may affect site functionality, including checkout.

6. Interest-Based Advertising and Opt-Outs

We work with third-party advertising partners to show you ads on other websites and platforms based on your visit to our site. To opt out of interest-based advertising:

Adjust your ad preferences directly in platforms such as Facebook/Instagram, Google, and TikTok
Visit the Digital Advertising Alliance opt-out page at optout.aboutads.info
Enable Global Privacy Control (GPC) in a supported browser — we honor GPC signals where required by law

7. Data Retention and Security

We retain personal information for as long as needed to fulfill the purposes described in this policy — for example, order records are retained as required for tax, accounting, and legal compliance. We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on where you live, you may have the right to:

Access / know the personal information we hold about you
Correct inaccurate personal information
Delete your personal information
Opt out of targeted advertising, "sales," or "sharing" of personal information
Non-discrimination for exercising your rights

Residents of California, Colorado, Connecticut, Virginia, Texas, and other states with comprehensive privacy laws may exercise these rights by contacting us using the details in Section 12. We will verify your request and respond within the timeframes required by applicable law. You may also designate an authorized agent to make a request on your behalf.

If you are in the European Economic Area or United Kingdom, you may have additional rights under the GDPR/UK GDPR, including the right to object to processing and to lodge a complaint with your local supervisory authority. Our legal bases for processing include performance of a contract, consent, legitimate interests, and legal compliance.

9. Children's Privacy

Our products and Services are intended for adults 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, contact us and we will delete it.

10. International Users

Our Services are operated from the United States. If you access the Services from outside the U.S., your information will be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top reflects the latest revision. Material changes will be communicated by posting the updated policy on this page, and where appropriate, by email or site notice. Your continued use of the Services after changes take effect constitutes acceptance of the revised policy.