Refund policy

Refund Policy

Effective Date: September 21, 2026

This Refund Policy is offered by FK Logistics LLC d/b/a Forecast ("Forecast," "we," "us," or "our") and applies to all purchases made through our website.

All Sales Are Final

Because our products are ingestible dietary supplements, we cannot accept returns or restock opened or unopened products once they leave our facility. For health and safety reasons, all sales are final. We do not offer refunds, returns, or exchanges for:

Change of mind
Taste or flavor preferences
Dissatisfaction with results (individual results vary), other than under the 30-day guarantee described below
Ordering errors made by the customer (wrong SKU, wrong quantity, wrong address entered at checkout)

Exception: The Foundation 30-Day Guarantee

Your first order of The Foundation comes with a 30-day guarantee. If your sleep has not improved by day 30, contact us at support@forecastwellness.com within 45 days of delivery with your order number, and we will refund your first month (for a 90-day box, one third of the box price). You do not need to return the products.

The guarantee applies once per customer, to the first order of The Foundation only. It does not apply to renewals, add-ons, or products bought individually.

Exception: Defective, Damaged, or Incorrect Items

If your order arrives defective, damaged in transit, or contains the wrong item, we will make it right.

To qualify, you must:

Contact us at support@forecastwellness.com within 14 days of delivery
Include your order number
Include clear photos of the defective, damaged, or incorrect item and its packaging

Once verified, we will, at our option, send a replacement at no cost to you or issue a full refund for the affected item(s).

Refund Processing

Approved refunds are issued to the original payment method only. Please allow 5–10 business days for the refund to appear on your statement after approval, depending on your bank or card issuer. We cannot issue refunds to a different card, account, or payment method than the one used at purchase.

Lost or Undelivered Packages

If your tracking shows no movement or your package appears lost in transit, contact us at support@forecastwellness.com and we will work with the carrier to resolve it. Packages marked as delivered by the carrier are considered delivered.