Shipping policy

Shipping & Returns

Effective Date: September 21, 2026

This Shipping & Returns page is offered by FK Logistics LLC d/b/a Forecast ("Forecast," "we," "us," or "our") and applies to all orders placed through our website.

Shipping

Processing Time

Orders are processed within 3-4 business days (Monday–Friday, excluding holidays). During launches, promotions, or high-volume periods, processing may take an additional 1–2 business days.

You will receive a confirmation email when your order is placed and a second email with tracking information once it ships.

Shipping Rates & Delivery Estimates

Method	Estimated Delivery	Cost
Standard Shipping	5–7 business days	Free

Delivery estimates begin from the ship date, not the order date, and are estimates only — carrier delays, weather, and other factors outside our control may extend delivery times. Forecast is not responsible for carrier delays once a package is in transit.

Shipping Destinations

We currently ship to addresses in the United States. We do not currently ship internationally.

Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

If you catch an address error after placing your order, email us at support@forecastwellness.com immediately — we can only correct addresses before the order ships.

Tracking

All orders ship with tracking. If your tracking shows no movement for more than 5 business days, contact us at support@forecastwellness.com and we will open an inquiry with the carrier.

Lost, Stolen, or Delayed Packages

If your package appears lost in transit, contact us and we will work with the carrier to resolve it. Packages marked as delivered by the carrier are considered delivered. For packages marked delivered but not received, we recommend checking with household members, neighbors, and your local carrier facility first — then contact us and we will do our best to help.

Heat & Product Integrity

Our supplements are shelf-stable under normal shipping conditions. If your product arrives damaged due to transit conditions, see the Returns section below — you're covered.

Returns & Refunds

All Sales Are Final

Because our products are ingestible dietary supplements, we cannot restock or resell products once they leave our facility. For health and safety reasons, all sales are final. We do not accept returns or offer refunds for:

Change of mind
Taste or flavor preferences
Dissatisfaction with results (individual results vary)
Customer ordering errors (wrong SKU, quantity, or address)

Exception: Defective, Damaged, or Incorrect Items

If your order arrives defective, damaged, or contains the wrong item, we will make it right. To qualify:

Contact support@forecastwellness.com within 14 days of delivery
Include your order number
Include clear photos of the affected item(s) and packaging

Once verified, we will, at our option, send a free replacement or issue a full refund for the affected item(s).

Refund Processing

Approved refunds are issued to the original payment method only. Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or card issuer.

Do Not Ship Products Back

Please do not return products to us unless we specifically request it. For health and safety reasons, returned products cannot be restocked, and unrequested returns will not generate a refund.